Apply to be a
if you have what it takes...
Who Are We?
We are a group of hard-core, problem-solving, status-quo bucking, out-of-the-box thinking, genius digital ninjas breaking out creative solutions with a vengeance and the passion of a thousand suns (covered in Ghost Pepper sauce).
More specifically, we are a digital marketing agency with a special focus on working with other marketing agencies and professional services providers to help them scale their businesses and love what they do every day — and we are the BEST at what we do!
We’re headquartered in Flintstone, Georgia with team members across the globe.
We have a small team of ninjas, all committed to working hard to make sure our clients are successful and our team is loving what they do each day.
Check out our websites at
Ready to Apply...
If you're interested, please submit the following:
- Your resume in PDF format with the following naming convention: [Lastname.Firstname.Client-Hero.pdf]
- Details of your experience relevant to this position
- A photo of your designated workspace
- Your personality type as defined by https://www.16personalities.com
Example: our CEO, Christina Hooper is Defender, ISFJ-T with a Role of Sentinel and Strategy is Constant Improvement
- Your answer to this question: “If you could change one thing in the world — big or small — what would it be?”
- Your answer to this question: “What is something that makes you crazy mad and want to throw things?”
Submissions should go to: firstname.lastname@example.org
I will be looking for people who can format their submission in a way that makes it easy for us to review.
Remember, in client management you want to help make it as easy on the client as possible!
90% of the applicants will not follow the instructions — and none of them will be considered. For those that do follow the instructions, we will create a shortlist and then schedule interviews. I’m happy to answer any questions you may include in your application. Thank you for your consideration and best of luck on your job search!
Who We're Looking For?
We need a new Client Hero! This is a remote (work from home) position.
Client Heroes serve a crucial role on our team. They are the ones responsible for proactively working with our clients and our team to deliver on the value that we promise and make sure our clients are happy and successful as they work with us.
We have processes and systems for how we get work done at Sparkitive, but Client Heroes are the ones that are responsible for working with the client to get any information that we need and communicate with them regularly and proactively so they never wonder what we're working on and where we're at on something.
Client managers need to understand enough of what we do to interface with the technical team, answer client questions, help troubleshoot problems, and guide the campaign strategy. They translate performance to the client, and they also translate the clients’ goals to the team who is responsible for making the strategies come to life.
This unique mix of right brain (client relationship building and management) and left brain (campaign strategy and data analysis) skills makes Client Heroes very special people. They are the lifeblood of our organization and we’re looking to find more wonderful team members who can help us grow!
Salary and Growth Opportunities
Client Heroes start at $50,000 USD a year. You'll be trained in the processes and services that we offer as you learn to work with our clients. You’ll be assigned clients slowly as we begin to build your confidence.
You’ll be graded on your client retention and client happiness. We actively promote from within and you are welcome to cross-train into other areas as you learn more about what we do.
Are You Our
We hire based on company fit and are willing to train you in the skills that you need, but there are some key things that we're hoping to find in the right candidate.
You Like Working With Motivated Clients
The core of your job is relationship building. You need to be a person that cares deeply about helping small businesses succeed. That means managing expectations, being clear in your communication, and being willing to coach clients.
You also need to be comfortable with challenging conversations and have the ability to diffuse tense situations and the foresight to navigate around potential pitfalls.
Because we are are a remote company, you should be comfortable working with clients on video calls and occasionally communicating with them via phone or text.
You Have a Passion for marketing and Sales
Part of your job involves to learning about the client’s business and understanding what they sell, who they sell to, etc. Our focus is to help clients grow their businesses while loving what they do. We assist in a wide variety of marketing, sales, and consulting strategies to help them succeed.
You will be paired with an expert marketing strategist to help create strategies, but it's up to you to work with the client and our team to bring them to life.
It's a huge plus if you have any experience or familiarity with Donald Miller, StoryBrand, DigitalMarketer, Ryan Deiss, Roland Fraiser, The Scalable Company, or HubSpot.
You Understand SEO & Content Marketing
We do a LOT of content marketing here. Pretty much every client we work with involves writing copy — blogs, website pages, email sequences, social media posts, books, checklists, social profiles, etc. So the more familiar you are with content marketing and SEO strategies, the better.
We also really focus on working with clients that either are or want to be thought leaders in their space. If you're someone that loves to read books, stalk thought leaders on social, attend webinars and workshops, etc.. then you'd be a good fit for this role.
What is a Successful Client Hero Personality?
You should be motivated by competition and results. You are likely a skilled, pragmatic enforcer whose focus on achievement and success can help those around you accomplish goals. You speak directly and make decisions quickly.
You like to take charge in a situation and explore worthwhile, effective solutions. Your determination and confidence make you a strong leader. You care about the people that you're responsible for and dig deep to deliver on the promises you've made. You know how to lead a conversation and can handle tense situations calmly and professionally.
Have These Personality Traits...
Be Energized By...
- Conquering challenges
- Ambitious goals
- Professional growth
- Creating success for others